Contact Us

Use this page for account and billing help, privacy requests, keyboard tester issues, and feature suggestions.

How do I contact you?

The easiest way to reach us is by email. Send your questions, bug reports, or suggestions to:

support@spacebarcount.com

What should I include in a keyboard tester report?

If you are contacting us about the keyboard tester, please include:

  • Which layout family and variant you were using (for example, US QWERTY, German QWERTZ, Japanese, Arabic 101).
  • Which browser and operating system you are on.
  • Which keys or shortcuts are not behaving as expected, and what you expected to see.

This helps us reproduce the issue and improve the testers more quickly.

Can I suggest new layouts or tools?

Yes. If there is a keyboard layout or a new test mode you would find helpful, let us know. We cannot promise every suggestion will be added, but we do use this feedback to decide what to build next.

Account and billing questions

If your question is about magic link sign-in, plan switching, cancellation, invoicing, or account deletion, email support and include the same email address you use in Spacebar Count.

Privacy and data questions

For privacy questions, email support or review our Privacy & Data Policy page for current details on local storage, account data, multiplayer records, and billing-related data.